Support

Questions? We’re here to help.

Browse common questions and our support channels.
If you still need help, use the free consultation form.

Contact us by email

Open 24 hours. We reply as soon as the same day.

Free consultation form

Call us

06-7506-5066(Weekdays 10:00–18:00)

Contact us by phone

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Download a brochure covering our services and pricing.

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Frequently asked questions

Production and applications

How does a production request proceed?

After you contact us: hearing → proposal & quote → contract → production → launch. See “Our process” for details.

What areas do you serve?

Nationwide service — online meetings let us support many remote clients.

Can you renew an existing site?

Yes. We analyze the current site and propose the best renewal based on its issues.

Pricing and payment

What are the payment options?

Besides bank transfer, credit-card payment (Stripe) is planned. Installments can be discussed.

Will there be extra costs?

Extra costs arise only for requests beyond the contracted scope, and always with your prior approval.

Are quotes free?

Yes — initial consultations and quotes are free.

Post-launch operation and maintenance

Do you offer post-launch support?

Our maintenance plan continuously covers updates, backups and security.

Can I update the site myself?

We set up a CMS so you can update the site yourself; we can also handle updates for you.

What happens if something breaks?

We monitor 24/7, 365 days a year, responding quickly from detection to recovery.

News

  • NewsWe started preparing credit-card payments (Stripe).
  • MilestoneOur track record passed 300 sites.
  • ServicesOur managed support plan is now available.

Make your business stronger with the web.

From planning to production and operations — one-stop support.

Free consultation & quote here